June 29, 2021
As I’m sure you have heard, OpenBOM is moving to a concurrent licensing model. In an earlier article, I shared more information about why OpenBOM is switching to concurrent subscriptions, and today, I want to answer some typical questions about the new OpenBOM licensing and how it may or may not impact your work.
What is not changing?
OpenBOM remains the tool that can be used by an unlimited number of users from your company, contractors, and suppliers. There are no limitations on who can be added to your team and who can get access to the information you manage in OpenBOM (of course by applying data access restrictions to view or change data). To learn more about OpenBOM collaboration and role-based data access check our Training Library.
So, what is changing?
OpenBOM will start measuring your concurrent usage of OpenBOM, which includes usage on multiple devices and multiple browsers. Depending on your subscription level, you will have and will be able to get different concurrent access using multiple users.
What Is a Single User Session?
A single user session is a session on a specific device and specific browser (eg. your PC and Chrome). Once you sign in, OpenBOM considers it as an “active session”. You can stop an active session by using the “Sign-out” command. At that moment, you can sign-in with the same user on a different computer or browser. If for some reason, you forgot to sign-in on a specific device that is out of reach for you, OpenBOM will allow you to sign-out remotely and take an active session on the device browser you want to use now.
How Concurrent User Licenses Work In Different OpenBOM Subscription?
OpenBOM Free user and Professional User subscriptions are limited to a single active session. OpenBOM Team and Company subscriptions are also limited to a maximum number of concurrent users (the number of team/company users that sign-in at the same time). The initial number of concurrent users in the subscription you purchase is 5. However, you can purchase additional concurrent users (any number starting from one additional concurrent user license). If you’re an existing Team or Company subscriber, please check your email and if you didn’t get an email from us, please reach out to OpenBOM support for clarification.
Q: Can I use the same user account multiple times in different browser tabs (or windows)?
A: Absolutely, you can open as many windows and tabs as you want in the same browser
Q: Can I use the same user account in CAD integration and browser at the same time?
A: Absolutely, you can use OpenBOM in CAD (Eg. Onshape, Fusion 360, Solidworks, etc) and use it in the browser at the same time.
Q: What if I forgot to sign-out from my computer in my office/ home and I need to sign-in on another device?
A: OpenBOM’s alert message will give you an option to sign-out remotely.
Q: Will the OpenBOM session expire automatically?
A: Yes, OpenBOM session expires automatically in 24 hours after you sign-in.
Q: Will the new license limit how many users I can add to my team or company?
A: No, you can still add as many users as you want to OpenBOM Team or Company account
Q: Are there any differences between different users in my team with licenses (Eg. read-only user vs Editing user)?
A: No, each user is equal in terms of licenses and consumes one concurrent license.
Q: Can I use the same user account multiple times on different computers?
A: No, you can use an OpenBOM user in a specific device and browser. If you want to use it on another device, you need to sign out from your other active session.
Q: How to purchase an additional concurrent license?
A: OpenBOM pricing page will be updated to provide a link to purchase an additional concurrent license for your Team and Company.
I hope this blog post provided enough information about how our new licenses work. We believe that it will provide a balanced way to provide value to our customers and at the same time grow the OpenBOM business.
At OpenBOM, we look at how to provide the best service while scaling our business. We hope you understand that growing the OpenBOM business will give you a much better service and so we win together.
If you have any questions about licensing, please contact support at openbom dot com.