How does a Free User subscription plan work?

Month to month, a User subscription is always free for a single registered user. Sharing and collaboration tasks with other User subscription registered users is also free. For example, invite your supplier(s) and contract manufacturer to register for a free User subscription license if you want to share and work on a BOM together. When it’s time to manage a team of people using OpenBOM, then we suggest a Team subscription license. Continue reading, below.

How does the Onshape paid subscription plan work?

The OpenBOM “Professional” subscription package is for Onshape Professional Subscription users that want to use the OpenBOM integrated app available in the Onshape App Store. As of 1 January 2018, OpenBOM will only be available on a paid subscription basis to Onshape users on the Onshape Professional Subscription plan. Here are more details if you’re an Onshape Professional user:

• The OpenBOM Professional subscription price will be $10/month per user, billed annually.  Only a 12-month term is available; a month-by-month or paid monthly subscription plan for the OpenBOM Professional subscription is not available;
• Two hours of scheduled live online training are included at no additional charge;
• OpenBOM will remain Free for Onshape users on the Education or Public subscription;
• There will be a 21 day Free Trial for all new OpenBOM Professional registrations which commence on the day a user register; and
• The OpenBOM Professional subscription is independent of the OpenBOM Team Subscription, i.e., Teams on the OpenBOM Team Subscription will be required to purchase on a per-user basis the OpenBOM Professional subscription for team members on the Onshape Professional subscription.

Do I need to purchase an Onshape paid subscription if I’m using a desktop CAD integration plugin, e.g. SOLIDWORKS, Fusion 360, Inventor?

No. OpenBOM is an integrated App in Onshape and includes separate features from those available via the CAD integration plug-ins. Your OpenBOM subscription will remain free if you are using one of the following OpenBOM CAD integration plug-ins: Altium, KeyCreator, Inventor, SOLIDWORKS, Solid Edge, Fusion 360. Other CAD systems are available on a paid per services basis. These include NX, CREO, and CATIA.

Why do I need to go to the Onshape App Store to purchase a paid subscription?

The OpenBOM Professional subscription is only for Onshape users on a paid subscription plan. Because the Onshape App Store is where Onshape users access the OpenBOM integrated app, it is also there where the purchase for OpenBOM Professional is made via a link provided in the OpenBOM integrated app store description. Any changes to this process will be reflected both in the OpenBOM Onshape App Store entry and on the OpenBOM pricing page.

What if I don’t wish to purchase a paid subscription following the 21 day free trial period?

You can cancel your subscription at any time during the 21 day trial period. Simply drop oleg@openbom.com an email with your desire to stop the trial and subscription. Your credit card will not be charged and all your data will be permanently deleted from OpenBOM. If you do not cancel your subscription during the 21 day trial, your credit card will be charged $120/user. No refunds will be issued once your credit card has been charged following the 21 trial period.

What happens to my OpenBOM Professional subscription if I cancel my Onshape Professional subscription?

If for whatever reason, you cancel your Onshape Professional subscription or downgrade to an Onshape “Free” subscription, you have one of two choices when it comes to your OpenBOM Professional subscription: (1) as applicable, we will pro-rate the OpenBOM Professional subscription term remaining and credit it towards any then available OpenBOM paid subscription for the appropriate number of months; or (2) as applicable, we will pro-rate the OpenBOM Professional subscription term remaining and credit it towards your next purchase of an Onshape Professional subscription. In either case, you need to make a choice and let us know by email (support@openbom.com) within 12 months of canceling or downgrading from an Onshape Professional subscription.

How does a paid Team subscription plan work?

Month to month, a Team subscription gives you and your team 30 day access to openBoM for $50/month. The team administrator can add unlimited number of users to openBoM. Users can be anyone the administrator assigns access to, for example, company colleagues, a supplier, a consultant, a contract manufacturer overseas, etc. You can cancel your Team subscription at any time by sending us a note to support@openbom.com. Otherwise, your subscription will automatically renew for an additional month, and so on. We do hope you and your Team stick around for a long time, however.

What’s the difference between the Professional subscription and Team subscription?

The Professional subscription is licensed on a per-user basis. The Team subscription is licensed on a per-team basis and includes the ability to add an unlimited number of members to the team. However, the Professional subscription is NOT included in the Team subscription. The Professional subscription needs to be purchased separately. Here’s an example. A company purchases a Team Subscription for $50/month (paid monthly) with 10 team members all using OpenBOM. Five (5) out of the ten (10) team members are paid Onshape Professional users. So in addition to the $50/month, five (5) Professional licenses are purchased at $10/month, billed annually. Additional OpenBOM users can be added to the Team subscription at any time, e.g. a supplier, contractor, purchasing manager, without an additional charge. However, any additional Onshape paid subscriber would need to purchase an OpenBOM Professional subscription. If you have any questions, contact support@openbom.com.

Is there a limit to the number of BOMs I can create in the free or paid plans?

You can create as many BOMs as you like in all three subscription plans. There are no storage or size of BOM limits – that we’ve come up against. Feel free to put us to the test!

How can a Team administrator add more users to OpenBOM?

We’re working on an admin utility for user and access management which will be available soon. In the meantime, here’s how you add more users to openBoM. By default, after paying and registering for a Team subscription you are the administrator for openBoM (don’t worry, that can be changed). Contact support@openbom.com with a list of user names and corresponding emails you want added. We’ll add those users for you and let you know once they can sign in. Feel free to contact us as often as you wish to add or remove users. Once the admin utility is available, the assigned openBoM administrator can manage users moving forward.

How do I upgrade from a Free Personal subscription to a paid Team subscription?

If you’re on a Free User subscription plan and wish to move to a Team subscription plan, here’s what you do (hint, it’s simple): Purchase a Team subscription by clicking the “Buy now” button or click here. Once registered with a Team subscription, we’ll cancel your User subscription, but not before asking you. We’ll help you keep any BOMs you wish to retain.

Is there an annual subscription plan, i.e. I pay a full 12 month subscription up front?

For the moment we only offer month-to-month subscription licensing. If you have any questions or want to explore other payment options, contact oleg@openbom.com.

May I cancel a subscription plan at any time?

Yes you can. However, keep in mind we have a no refund policy. A cancelled paid monthly plan will conclude at the end of the monthly term. We will respect the privacy of your data per our Privacy Policy. Monthly subscription plans renew automatically unless cancelled per the Terms of Service.

What happens to my BOMs if I cancel my User or Team subscription?

Your data is private and confidential to you and all registered users regardless of subscription license. Should you choose to cancel your subscription, we will not retain your data. More info can be found at Privacy Policy.

What is the “Enterprise” plan?

The Enterprise plan applies to organizations that wish to deploy openBoM across Active Directories (AD) and/or LDAP. If you have questions or wish to discuss if this plan is right for your organization, contact us by using the form near the footer or email oleg@openbom.com.